As part of this process, in evaluating the positives and negatives of the past year, we found one positive that stood out above all else - we have had some wonderful guests this past year! This is not to say that we lacked great guests in previous years of renting the unit but in 2014, our problems were minimal. Further the insights we have received back from our guests (utilizing our new three question survey) have been simply outstanding and we will be acting on them soon as we exit ski season and enter a "lull."
Aside from the feedback, we have also met some wonderful people and heard their interesting stories. That is one of the most rewarding parts of being a rental owner - being able to share what we have learned from our time staying in "the valley" with first time guests who have not seen the flying shoes or Santa's workshop. While it is not easy to run a rental business, these interactions with such wonderful families help in making the whole endevour worth the investment.
Our family has wonderful memories of staying at the condo and we hope our guests are able to have memories of their own that they will forever cherish.
We also selfishly hope that 2015 is just as great as 2014!